Are you keeping them close? Most beauty salons have no system for follow-up, no loyalty programme, and no way to reach clients between appointments. We fix that.
A 90-minute facial cancelled with no notice is £75+ gone. No deposit was taken, no reminder was sent, and they might do it again.
Treatment history, skin notes, allergies — all on paper. When a new staff member takes over a client, they're starting from scratch.
A client comes in for a wax but would have added a brow tint if you'd mentioned it in the pre-appointment message. That message was never sent.
Automated confirmation, 48hr reminder, and morning-of message. Deposits taken at booking for premium treatments. No-shows become rare.
24 hours before a booking, an automated message suggests an add-on relevant to their appointment. Most clients say yes when asked.
Aftercare advice, a review request, and a gentle rebooking nudge — all automated, all personalised, all sent at the right time.
💬 Your regulars are worth £1,000/month. Are you keeping them close?
Answer 6 quick questions and find out exactly what you're missing — specific to beauty salons.
Get my free score →Book a free 30-minute call. I'll tell you exactly what I'd automate first and what it would mean for your business.
You'll be asked a few quick questions when you book — so I come fully prepared.