A consultancy built for the businesses that keep the British high street alive — the barbers, the chippies, the dry cleaners. The ones that run on loyalty, hard work, and not nearly enough time.
There are hundreds of thousands of incredible businesses on UK high streets that are still running the way they did in 2003. Paper tickets. Walk-in only. No way to reach customers once they've left. No reminders. No follow-ups. No loyalty system.
It's not because the owners don't care. It's because nobody's made it simple enough, affordable enough, or explained it clearly enough — without the tech waffle.
That's what Less Faff is. A plain-English automation consultancy for people who are brilliant at their craft and just want the admin to look after itself.
Every business is different. A barber in Leeds has different problems to a dry cleaner in Bristol. I start from your specific situation — what you use, what drives you mad, what you wish would just handle itself.
Then I build exactly that. And it works with what you've already got — your Google Sheets, your booking system, your WhatsApp. Your data flows in, stays updated, and the work disappears.
Automation shouldn't be for big businesses only. A barber with 200 regulars deserves the same customer retention tools as a chain salon.
The best automation is invisible. You shouldn't have to think about it — it should just work in the background while you get on with the job.
No tech jargon. No unnecessary complexity. If I can't explain what it does in plain English, I won't build it.
Your data is yours. No lock-in. No "you can only access your own customers through our platform."
Book a free 30-minute discovery call. I'll come prepared and leave you with a clear picture of what to do first.
Book my free call →